Wednesday, March 5, 2008

FRUSTRATION

So I just had the most frustrating thing happen to me and I feel like I'm going to explode. So I thought I would write it out here.
In June I will be participating in a pageant. I've never done anything like this before, but it's one of those things that I wanted to do when I was younger and never did. A good friend of mine participated in the Miss Iowa pageant and had a wonderful experience. So I looked into what was available for married women. It turns out there are tons of pageants for those who have said "I do" so I emailed a couple for more information. A few days later I received a call from the pageant director asking me if I wanted to participate. After a bit of though I said yes!
That was in November, and now as the pageant draws near I am getting into high gear to get ready. One of my get ready steps is getting shoes, and thus begins my frustration! Because I live in the middle of Iowa there aren't a lot of store that carry the 4-5 inch high heel, clear acrylic (death trap) shoes that are typically worn for the swimsuit portion of the competition. So I turned to the Internet. The friend I mentioned earlier had let me try on her shoes. They were too small for me but I thought the style was very classy looking and not too, well, stripper-ish. So I found a place online where I could get the same shoes in a larger size. The place I found with the best price ($70.00) does not take returns because since people only wear the shoes for a very brief time they could be returned after wearing. Understanding this I ordered.
The next day a received a call from the shoe store telling me that they are no longer carrying this particular shoe and they only have one pair left that was the sample shoe that had been tried on and showed signs of wear. They offered me another shoe that they said was almost the same only that it had a different colored sole that wouldn't show anyway. I told the very polite woman that I was uncomfortable to order a shoe I had never tried on. The woman assured me that I would be very happy with this shoe but if I wasn't to call and specifically ask for her and in spite of the policy we would make it right under the circumstances. And so I ordered. (by the way they had already charged me for the shoe that they didn't have, $1 more than the shoe I received. $1's worth of salt in the wound!)
Yesterday the shoes arrive! I was so excited that I felt like a kid at Christmas. When I opened the box I felt a bit uneasy thinking these looked a little extreme. I tried them on and yikes! I could barely stand let alone walk! I thought these are not just like the ones my friend had. I measured the heel and they were a full 1 inch taller than the ones I had ordered! I looked like a street walker! UGHHHHH! At this point I'm more disappointed that anything else because I really needed to start practicing wearing these shoes. But I thought at least I can return them, good thing I specifically asked!
So just an hour ago I called the shoe store and told them I was unhappy with the shoes and they were not as originally described (the heel height). She told me the woman I wanted to speak with was not at the store but she would call her and get back to me. A few moment later my phone rings and the sales lady tells me that they will not accept a return or exchange and The woman I spoke with never told me otherwise! I was LIVID! So she is calling me a liar! I keep my composure and spoke a bit more with her about how I specifically expressed my concern about the no returns and I was assured that we would work around it. She told me flat out no returns. What could I do????? I told her I guess there is nothing else to say and I hung up.
How infuriating! So now I am out $70 that I don't have just lying around, and I have a pair of hooker shoes!
Well I feel a little better writing out my struggles. Even though I doubt anyone except my mother will even read it. Oh and by the way, they kept the $1! Tacky!

2 comments:

Elizabeth said...

That sucks!!!! I would keep calling them back and not let it drop! It's the squeaky wheel that get's the oil...

Carol Ahlquist said...

I read it - I hope you reported them to the Better Business Bureau!! We were coming tonight, but now we can't - Bekah's got a bladder infection - ouch! We'll be praying for you.